Multiple Errors When Uploading New PDFs

Incident Report for Trullion

Resolved

This incident has been resolved.
Posted Nov 24, 2021 - 20:24 UTC

Monitoring

AWS claims the issue was fixed:
12:12 PM PST Between 10:27 AM and 12:03 PM PST we experienced increased Lambda invoke error rates in the US-EAST-2 Region. It may take some additional time to process backlogged async invoke traffic that accumulated during this period. The issue has been resolved and the service is operating normally.

Trullion's upload also seem to be back to normal behavior
Posted Nov 24, 2021 - 20:20 UTC

Identified

Updating that Amazon are aware of the issue and investigating. The issue seems to be across all regions of AWS
Posted Nov 24, 2021 - 19:13 UTC

Investigating

We are experiencing outage from our cloud-provider (AWS) that affects uploading of new pdfs.
We'll update on a relief / fix as soon as possible.
Posted Nov 24, 2021 - 18:55 UTC
This incident affected: Trullion Health Check (app.trullion.com).